In an SD-WAN scenario, when an Ethernet physical interface is Up and its duplex mode is switched, no alarm or event is generated and sent to the controller.

Trouble Ticket Number

DTS2024103121064

Symptom

In an SD-WAN scenario, when an Ethernet physical interface is Up and its duplex mode is switched, no alarm or event is generated and sent to the controller.

Condition

In an SD-WAN scenario, the duplex mode of an Ethernet physical interface is switched when the interface is Up.

Impact

No alarm is generated and reported to the controller when the duplex mode of an interface is switched, and no event is generated and reported to the controller when an interface works in half-duplex mode.

Severity

Minor

Root Cause

The interface alarm reporting process and event reporting process are improper.

Solution

1. An alarm is reported when the duplex mode of an interface is switched.

2. Events are reported every 30 minutes when an interface works in half-duplex mode.

Solution Impact

None

Problem Resolved in

V300R023C00SPC100

Involved Models

AR600, AR6100, AR6200, AR6300

Precaution

If real-time interface reporting is enabled, event reporting is suspended. After real-time interface reporting is disabled, event reporting is resumed.